Owner Map
A practical operating map for Jojo, Harzfenster, Hotel Görtler, and the first hospitality pilot.
A working starter kit for Harzfenster and Hotel Görtler: booking intelligence, service briefings, hotel handoffs, team routines, menu memory, reputation aftercare, privacy boundaries, and agent briefs.
Start with the documents. Install ACOS later only if Jojo wants Codex or Claude to help run the workflows inside a private workspace.
What is inside
The ZIP contains reusable files he can copy into a private workspace and adapt with the team.
A practical operating map for Jojo, Harzfenster, Hotel Görtler, and the first hospitality pilot.
Reservation notes, waitlist handling, guest questions, allergies, arrangements, and pre-arrival preparation.
Service briefing, menu story, table context, local producer memory, and post-service debrief.
Room, restaurant, local suggestions, second dining path, events, and follow-up as one connected house.
Simple staff routines, review learning, onboarding notes, and weekly owner priorities.
Eight markdown agents plus one installable skill brief for Codex, Claude, or ACOS later.
This release is a document-based starter system. The next layer is a private GitHub source of truth, optional ACOS workflows, and a validated pilot with the actual house team.
The page explains what he can download, why it helps, and where FrankX can go next once the house validates one useful workflow.